Frequently Asked Questions

What is Samplex?

Samplex is a scientific sample exchange platform for researchers worldwide.

How do I order samples?

Browse our catalog, add samples to your cart, and complete checkout.

What payment methods do you accept?

We accept credit cards, PayPal, and academic purchase orders.

How long does shipping take?

Standard shipping takes 5-7 business days. Express options available.

Can I track my order?

Yes, you'll receive tracking information once your order ships.

For more questions, contact us at info@samplex.ai